Unbeatable after-sales service

For Material Estética people come first, so our priority is not the number of sales, but the quality of them. For this reason, our strong point is personalized customer service. In this way, you can contact our human team to place orders, ask for information or advice about our products, but, once the purchase has been made, we will still be here. Material Estética is characterized by an unbeatable after-sales service, where people come first.

Therefore, whenever you're contact with Material Estética, you will be attended by a real person and not by a machine. Our staff is highly qualified, and professional attention is our priority: helping our customers find what they are looking for and advising them if necessary on the best products for their needs. 

What to do if a product arrives damaged?

If when you receive your order, one of the products is defective or has been damaged in transit, we will replace it at no additional cost to you. In these cases, our deliverymen will take the defective item and will exchange it at the same time for a new one. And you won't have to worry about anything: we take care of everything.

Which products have warranty?

In Material Estética the official warranty applies to all the equipment and aesthetic furniture available in our online store.

When does the product warranty start?

The official product warranty starts on the date of purchase indicated on both the purchase receipt and the invoice.

I have doubts, which product should I choose?

If you have any doubts about our products, do not hesitate to call us. Our team of workers will attend you personally and will solve all your doubts. In addition, they will offer you the best product according to your needs, either in terms of quality or price. In Material Estética we have a wide range of products from the best brands in the market, so you are sure to find the most suitable for you.